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Maintenance

Rapp offers various maintenance packages adapted to customer requirements. They may already come into force during installation, depending on the chosen contract model.

Our service contracts guarantee trouble-free functional reliability. Our services take the strain off administrations and landlords.

Rapp offers the following financing and contract variants:

Repair Service Contract

This additional service is part of our payment settlement service and is available exclusively to existing «payment settlement customers». This agreement is usually concluded for a period of ten years and includes maintenance, repairs, cost of materials, cost of labour and travel, and assurance of continuous functional reliability.

 
 

Full Service Contract

Customers who have already contracted our payment settlement service can benefit from this additional service. It includes the same range of services as the Repair Service Contract but with the difference that the devices are replaced at the end of their useful life.

 
 

Lease Contract

Customers choosing this option select the measurement instruments/devices themselves. We see ourselves purely as «lessors» who also provide the payment settlement service. The devices remain our property.

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