Quality and excellence are demands our customers can expect us to meet on a daily basis. To this end, Rapp maintains a quality management system (QMS)* certified under ISO 9001. We work with uniform standards that reliably fulfil the requirements of an internal control system (ICS).
The QMS has a process-oriented structure and is supported by an IT system. Our employees have received training for the processes of relevance to them and apply these during their daily work. Rapp employs resource monitoring across the group for the purpose of sensitisation and regulation.
* The group of ISO 9001 certified companies comprises Rapp Architects Ltd, Rapp Building Technology Ltd, Rapp Infra Ltd, Rapp Trans Ltd, Rapp Enserv Ltd and Rapp Regioplan GmbH